Privacy Policy

Next Mission, LLC
Effective Date: September 9, 2026

Next Mission, LLC (“Next Mission,” “we,” “us,” or “our”) respects the privacy of veterans, applicants, residents, referral partners, property owners, and visitors who interact with our website and services.

This Privacy Policy explains the types of information we may collect, how that information may be used, when it may be shared, and the steps we take to protect information entrusted to us.

By using the Next Mission website or voluntarily submitting information through our website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Next Mission may collect information that you voluntarily provide when you contact us, submit a housing pre-application, request information, or otherwise communicate with us.

Depending on the purpose of the interaction, this information may include:

• Name and contact information

• Date of birth

• Veteran or military service information

• Current housing situation

• Housing needs and preferences

• Income source or approximate income information

• Rental or housing assistance information

• HUD-VASH participation or status

• Case manager, social worker, or referring organization information

• Emergency contact information

• Reasonable accommodation requests

• Information voluntarily provided in application or contact fields

• Other information reasonably necessary to evaluate or coordinate a housing request

Next Mission may request additional documentation during later stages of the housing application, screening, verification, or placement process.

2. How We Use Information

Next Mission may use information collected through our website and housing application process to:

• Review housing inquiries and pre-applications

• Contact applicants regarding housing opportunities

• Determine whether an applicant meets applicable housing criteria

• Coordinate the application, screening, and placement process

• Verify information provided by an applicant when authorized or otherwise permitted by law

• Communicate with VA personnel, HUD-VASH professionals, case managers, referral organizations, property partners, or other appropriate parties when authorized or permitted

• Respond to questions and requests

• Provide reasonable accommodations

• Maintain business and housing records

• Improve our housing services and application process

• Protect the safety, security, rights, and property of Next Mission, its residents, applicants, and others

• Comply with applicable legal or regulatory requirements

Information collected for housing purposes will not be used to discriminate against an applicant or resident in violation of applicable fair housing or other civil rights laws.

3. Sensitive Information

Our public website pre-application is intended primarily to collect the information necessary to begin the housing inquiry and application process.

Applicants should not submit Social Security numbers, banking credentials, passwords, complete medical records, or other highly sensitive information through general website contact fields unless Next Mission specifically provides an appropriate method and requests that information.

Additional information or documentation may be requested separately when reasonably necessary for screening, verification, housing placement, or program coordination.

4. Information Sharing

Next Mission does not sell or rent applicants' personal information.

We may share information when reasonably necessary to operate our housing services or when authorized or permitted by law. This may include sharing information with:

• Service providers supporting our business operations

• Housing professionals and property partners

• VA or HUD-VASH personnel

• Case managers, social workers, or referral organizations

• Screening or verification providers

• Government agencies or other entities when required by law

When applicant authorization is required before information can be obtained or disclosed, Next Mission will seek the appropriate authorization.

5. Third-Party Services

The Next Mission website may use third-party technology and service providers to operate portions of our website, communications, forms, and business systems.

For example, our website may be hosted through Google Sites, while application or business information may be processed using Microsoft services.

Information submitted through a third-party service may also be subject to that provider's applicable privacy and security practices.

Next Mission seeks to use reputable business technology and reasonable administrative and technical safeguards for information under our control.

6. Data Security

Next Mission takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access controls, account authentication, multi-factor authentication, restricted user permissions, and other appropriate security practices.

However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure.

7. Data Retention

Next Mission may retain applicant, resident, referral, and business information for as long as reasonably necessary to:

• Process housing applications

• Provide housing-related services

• Maintain appropriate business and housing records

• Resolve disputes or inquiries

• Meet contractual obligations

• Comply with applicable legal requirements

Information that is no longer reasonably necessary may be deleted, securely destroyed, or otherwise handled in accordance with applicable record-retention practices.

8. Fair Housing and Equal Opportunity

Next Mission is committed to providing housing opportunities in accordance with applicable federal, state, and local fair housing requirements.

Housing decisions will not be based on protected characteristics in violation of applicable law.

Requests for reasonable accommodations related to a disability will be considered in accordance with applicable fair housing requirements.

9. Children's Privacy

Next Mission's housing application services are intended for adults seeking veteran housing. Our website and housing pre-application are not directed toward individuals under the age of 18, and we do not knowingly solicit personal information directly from children through our website.

10. External Links

Our website may contain links to government agencies, veteran resources, community organizations, or other third-party websites.

Next Mission is not responsible for the privacy, security, content, or practices of websites operated by third parties. Visitors should review the privacy policies of those websites before submitting personal information.

11. Changes to This Privacy Policy

Next Mission may update this Privacy Policy as our services, technology, or legal obligations change.

When material changes are made, the revised policy will be posted on our website with an updated effective date.

12. Contact Next Mission

Questions or concerns regarding this Privacy Policy or the handling of information by Next Mission may be directed to:

Next Mission, LLC
Email: infonmva@nextmissionva.com
Website: www.nextmissionva.com

Next Mission, LLC — Veteran-Owned Housing

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